Privacy Policy Aura Chiropractic App - Aura Chiropractic Toorak

Privacy Policy

1. Introduction

This Privacy Policy explains how Aura Chiropractic (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information in connection with the Aura Chiropractic application (the “App”).

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the Aura Chiropractic app, you agree to the practices described in this policy.

Aura Chiropractic is located at Shop 32, 443-449 Toorak Road, Toorak, Victoria, Australia.

2. Definitions

– “App” means the Aura Chiropractic application, including all features, integrations, and services it provides.
– “Personal information” has the meaning given to it in the Privacy Act 1988 (Cth).
– “Third-Party Services” means external platforms (including TikTok, Instagram, YouTube, LinkedIn, Facebook, X, Threads, and Pinterest) that the Aura Chiropractic app may connect to or integrate with.
– “You” or “your” means any individual whose personal information is collected by the Aura Chiropractic app.

3. Information We Collect

The Aura Chiropractic app may collect the following categories of information:

a. Account and authentication data
When you connect the App to a Third-Party Service such as TikTok, we receive authentication tokens and account identifiers (for example, your TikTok user ID, username, and profile information that you have made publicly available or
have authorised the App to access).

b. Content data
Content you upload, schedule, or publish through the Aura Chiropractic app, including videos, images, captions, hashtags, and metadata.

c. Usage data
Information about how you interact with the App, including timestamps of actions, features used, and error logs.

d. Performance and analytics data
Information returned by Third-Party Services about how content published through the Aura Chiropractic app performed, such as views, likes, comments, and shares.

e. Technical data
Device type, operating system, IP address, and browser type (where applicable).

The Aura Chiropractic app does not knowingly collect sensitive information (as defined in the Privacy Act 1988) and does not collect health information through the App itself.

4. How We Collect Information

We collect information:

– Directly from you when you authorise the Aura Chiropractic app to connect to a Third-Party Service.
– Automatically as you use the App (usage and technical data).
– From Third-Party Services that you have authorised the App to access on your behalf.

5. How We Use Your Information

The Aura Chiropractic app uses your information to:

– Authenticate you and connect to your Third-Party Service accounts.
– Publish, schedule, and manage content you have submitted through the App.
– Retrieve analytics and performance data for content you have published.
– Operate, maintain, and improve the Aura Chiropractic app.
– Diagnose technical issues and prevent fraud, abuse, or security incidents.
– Comply with legal and regulatory obligations.

We do not use your information to send unsolicited marketing communications.

6. Disclosure of Information

The Aura Chiropractic app may disclose your information to:

– Third-Party Services (such as TikTok) — only as required to perform actions you have authorised, such as publishing content to your TikTok account.
– Service providers — hosting, infrastructure, and analytics providers that support the operation of the App. These providers are bound by confidentiality obligations.
– Legal and regulatory authorities — where required by law, court order, or to protect our rights, property, or safety.

We do not sell your personal information to any third party.

7. Third-Party Services

When the Aura Chiropractic app interacts with a Third-Party Service, your use of that service is also governed by that service’s own privacy policy. We encourage you to review the privacy policies of any service you connect to the App,
including TikTok’s Privacy Policy at https://www.tiktok.com/legal/privacy-policy.

8. Data Storage and Security

Information collected by the Aura Chiropractic app is stored on secure servers and protected using industry-standard measures, including encryption in transit, access controls, and regular security reviews. While we take reasonable
steps to protect your information, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to operate the App, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to destroy or
de-identify it.

9. Overseas Transfers

The Aura Chiropractic app may store or process data on servers located outside Australia, including jurisdictions where our hosting providers and Third-Party Services operate. Where information is transferred overseas, we take
reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

10. Your Rights

Under Australian privacy law, you have the right to:

– Access the personal information we hold about you through the Aura Chiropractic app.
– Correct information that is inaccurate, out of date, or incomplete.
– Request deletion of your personal information, subject to legal retention requirements.
– Withdraw consent by disconnecting the App from your Third-Party Service accounts at any time.
– Make a complaint about how we have handled your personal information.

To exercise any of these rights, contact us using the details in Section 14.

11. Children’s Privacy

The Aura Chiropractic app is not directed to individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under
18, we will take reasonable steps to delete it.

12. Cookies and Similar Technologies

If you access the Aura Chiropractic app via a web interface, we may use cookies and similar technologies to maintain your session, remember your preferences, and analyse usage. You can control cookies through your browser settings,
though disabling them may affect App functionality.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this document indicates when changes were made. Material changes will be communicated through the Aura Chiropractic app or via email where
appropriate. Continued use of the App after changes are posted constitutes acceptance of the updated policy.

14. Contact and Complaints

For questions, requests, or complaints about this Privacy Policy or how the Aura Chiropractic app handles your personal information, contact us at:

Aura Chiropractic — Privacy Officer
Shop 32, 443-449 Toorak Road
Toorak, Victoria, Australia
Email: drarthurkaganovitch@gmail.com
Website: aurachiropractictoorak.com.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

– Website: https://www.oaic.gov.au
– Phone: 1300 363 992